Product Support Service Administrator

  • Location

    Redditch

  • Sector:

    Commerce & Industry

  • Salary:

    £18,000 - £19,000

  • Contact:

    Laura Gurney

  • Contact email:

    Laura.Gurney@cyresourcing.com

  • Salary high:

    19000

  • Salary low:

    18000

  • Job ref:

    891264LG

  • Published:

    4 months ago

  • Expiry date:

    2019-10-08

  • Consultant:

    #

Join an industry leading organisation that is experiencing exponential growth! With customer fulfilment at the heart of what they do, this role is an integral part of the operation, providing advisory support to the service team and customers.

As a Product Support Service Administrator you will have a focus of maximising the company’s revenue through national monthly billing of service contracts. You will join a knowledgeable and supportive team who work hard but enjoy what they do.

Day to day duties of the role will include:

  • Entering data accurately and timely.
  • Billing of service contracts timely and systematically.
  • Updating and maintaining ERP system and Excel spreadsheets.
  • Reporting on departmental procedures in order to improve efficiently.
  • Manage KPIs and submit to Managers and Directors each month.

This role would suit you if you are organised, methodical and meticulous in your approach. You will have exceptional communication skills in order to provide a first class customer service.

For more information on this position, please get in touch with Laura Gurney at CY Resourcing or submit your CV by clicking apply now.

We regret that we are unable to acknowledge every application. However, if we think that your skills and qualifications may be suitable for other similar positions we may contact you in the future.